+995 551 40 42 53

Privacy Policy

Updated: 29.09.2026

Who processes your data

Your data is processed by AutoTrip. Contact: +995 551 40 42 53, info@autotrip.ge.

What we collect

When you book: name, surname, phone, e-mail, flight number, your note, the chosen car, dates and language; also your IP address (to protect against fake bookings) and how you reached the site (e.g. an ad or a search engine).

At car handover: passport or ID card and driving licence details, date of birth, address, your signature on the agreement, photos of the car at pickup and return. If you upload document photos on the “My booking” page — those too.

If a traffic fine arrives: the fine details (date, type, amount) so we can match it to the rental under the agreement.

Why we use it

To perform the booking and the rental agreement (confirming the booking, handing over the car, contacting you); for our legitimate interest (protecting the car, handling damage and fines, preventing fraud); to meet legal obligations (accounting, lawful requests from state authorities). For analytics and advertising — only with your consent.

Cookies and analytics

Google Analytics and Meta Pixel are switched on only if you press “Accept” on the cookie banner. You can change your choice at any time with the “Cookie settings” link at the bottom of the site. Technical settings the site needs to work (language, currency, your choices) stay in your browser only.

Who we share it with

We do not sell your data. It is shared only when needed: with the insurance company (in case of an incident), with the police or other state authorities (when the law requires), and with our hosting provider (in Georgia, to store the data). With Google and Meta — only with your consent and only statistics. If you write to us on WhatsApp or Telegram, those services apply their own rules.

How long we keep it

Personal data (name, contact details, documents, signature, photos) is deleted automatically 3 years after the rental ends. Only an anonymous accounting record remains (date, car, amount). If a fine or dispute is still open, we keep the data until it is resolved. Backups are kept for 30 days.

How we protect it

The site works only over a secure connection (HTTPS). Only our staff can access the data, with a password and two-step login; every action is logged. Documents and photos are not reachable directly from the internet.

Your rights

You have the right to ask what data we process about you, to have it corrected or deleted, to restrict its processing, and to withdraw consent at any time. Contact us at the details above — we will reply within the time the law sets. You can also complain to Georgia’s Personal Data Protection Service (pdps.ge).

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